Quantcast
Channel: Featured Blogs - Forrester
Viewing all 3899 articles
Browse latest View live

The Time For Strategic EHR Optimization Has Arrived

0
0
2018 has been a year of mass deregulation in healthcare. The Patients Over Paperwork program launched with the goal of stripping burdensome regulations from healthcare. Lawmakers started by scaling back EHR and quality reporting requirements. These changes will go into effect beginning in January 2019. Healthcare leaders should take this reprieve as an opportunity to […]

Volkswagen Partners With Azure To Drive Transportation Innovations

0
0
Volkswagen’s recent announcement of its decision to build its automotive cloud platform on Microsoft Azure is yet another example of the types of tech-driven innovation efforts that transportation leaders are taking to position themselves as customer experience leaders. The objective of Volkswagen Automotive Cloud is to transform the company to a digital-services-driven business. While the […]

Online Holiday Sales Will Grow By 14% In 2018

0
0
This blog post is part of Forrester’s Holiday 2018 retail series. Online holiday shopping in the US is set to grow to $151 billion this year, up 14% from $133 billion in 2017. Total holiday sales will grow at a more conservative 1.7%. All told, we see approximately one-fifth of all US holiday shopping this […]

Makers And Marketers

0
0
Fall means that software conference season is in full swing and that I’m on the road more than I’m off it. This week was an interesting one, as I found myself pinballing from one end of my coverage to the other. On Monday I spent some time at IBM’s Agile Engineering Summit in D.C. Attendees […]

Digital Myth No. 4: Your Company Needs A Digital Strategy

0
0
When your CEO asks you for your digital strategy, you could go away and huddle up with your team for a month and produce some voluminous document full of TLAs only to have it sit on the shelf for the next two years. Instead, simply give your CEO a copy of your business strategy. After […]

Key Takeaways From Huawei Connect 2018

0
0
Huawei held its flagship Connect 2018 conference in Shanghai from October 10 to 12. The event, which featured more than 200 sessions, attracted over 25,000 visitors and more than 1,500 partners from around the world. By the end of 2017, Huawei’s annual revenue had exceeded US$92 billion — half of which comes from global markets […]

Data Strategy & Insights 2018 Forum: Data Governance Goes Ambient With A Digital Strategy

0
0
Data governance is good for you, they said. Data governance de-risks your business, they said. Data should be owned by the business, they said. How’s that working for you? It’s my guess that data governance is not — quite — working for you. Sure, in pockets you’ve managed to satisfy regulatory imperatives like GDPR and may even […]

Can Robots Grow Up To Be More Human?

0
0
Context And Timing Is Critical For Robots And Humans To Work Well Together

Computational Propaganda: How Your Organization Could Be Attacked Like A Politician

0
0
Sending malicious payloads and packets is no longer the standard in threat operations. In today’s world of massive social media presence and influence, malicious actors can bring an organization to its knees — 280 characters at a time. This isn’t an attack on your infrastructure but an attack of computation propaganda aimed to shape a divisive […]

Video: Adobe Premiere Rush CC Brings AI-Powered Video Editing To Marketers

0
0
Adobe’s new Premiere Rush CC brings pro-level video editing capabilities to video creators who aren’t pros. It’s part of Adobe’s continued push downmarket to expand its footprint among creatives. Its simple interface works across computers and mobile devices, which means you can start a project on one device and finish it on another–or send the […]

Research Announcement — The Forrester Wave™: Managed Security Service Providers In Asia Pacific, Q1 2019

0
0
Research announcement: My first Forrester Wave™ will be evaluating managed security service providers in Asia Pacific for Q1 2019. Gather round! The managed security service provider (MSSP) market has seen a massive shift fueled by a shortage in security skills and increased complexity on all fronts (business, technology, threats, regulations, etc.). This has invited many […]

Embrace Privacy As Your Corporate Social Responsibility

0
0
Your organization faces two powerful trends: The growing pressure of regulatory requirements on data protection that are emerging worldwide. The increasing awareness of privacy rights, which causes customers to take action in their relationship with businesses. You can choose to focus on compliance at the minimum possible cost, playing catch-up with regulators while delivering mediocre […]

If You’re Not Prioritizing Employee Experience Improvement, You’re Doing It Wrong

0
0
There is ample evidence that improving employee experience leads to better business results. Briefly, firms that improve employee experience find that they get better work performance and more discretionary effort from employees.[i] Discretionary effort makes companies more effective and efficient, according to this study published in Harvard Business Review.[ii] Better employee experience also leads to lower employee turnover […]

With Design Shifting From “Who Cares?” To “Supersize It!” — How Should Your Design Org Respond?

0
0
It’s a great time to be an experience design professional — what we call an XD pro.  I remember my early years as a user experience practitioner: 25% of my time was spent practicing my craft (the exciting part!) and 75% evangelizing my discipline and explaining why a human-centered design approach benefits both customers and […]

Let’s Talk About Security Culture!

0
0
I am thrilled to introduce my most recent report, “Instill A Security Culture By Elevating Communication.” This is an update of my 2011 report, “How To Market Security To Gain Influence And Secure Budget.” A different time called for a completely revamped report. (Read on to see what’s changed.) To me, this always has been […]

Avoid The Upcoming AI Backlash With Your Sales Teams — Get Them On Board

0
0
The rise of AI in sales technology only makes it easier for sales managers to keep tabs on salespeople, salespeople say. AI gives sales managers more visibility into a sales rep’s daily activities and control into the sales process, potentially subverting the spirited sales culture. In The Wrong Hands, AI Can Be Turned Into A Micromanagement Tool It’s unfortunate, really, because […]

Reflections On The Forrester Wave™: CRM Suites, Q4 2018

0
0
Even though core CRM products are mature, CRM vendors are still evolving their products. Technologies like AI introduce new efficiencies into CRM processes, and acquisitions such as configure-price-quote (CPQ) and eCommerce expand the footprint of CRM. We find that CRM suites are evolving across five dimensions. They now: Support select business models and organizational sizes. The […]

Experience Design Providers’ Costs And Timelines Vary Widely

0
0
When we surveyed XD providers recently, they told us that because of complexity, system integrations required, and many other factors, project costs and timing are all over the map. Some told us they don’t think about it in terms of individual projects at all – instead helping more with full-scale experience transformations that make individual […]

Experience Design (XD) Service Providers Are Changing – Here’s How And What It Means

0
0
Forrester recently surveyed 51 XD Providers – agencies and consultancies with varied expertise like frog design, Work & Co, Fantasy, Punchcut and AstroStudios – that provide experience design (XD) services. And, we frequently conduct interviews with many of them and their clients. We’re publishing a series of blog posts highlighting insights from that research. Here’s […]

Three More Ways To Advance Your Innovation Efforts

0
0
As our research has shown, most companies today have pretty immature innovation efforts, and one of the biggest holdbacks is their corporate culture. Sadly, most humans fear change, and thus this mentality can keep you from being a driver of market shifts. And overcoming this issue can take years. Want to go faster? Focus first […]
Viewing all 3899 articles
Browse latest View live




Latest Images